Privacy Policy

Please read this Face2Social (“Face2Social,” “we,” “us” or “our”) Privacy Policy to learn how we collect and treat your personal information including when you visit face2social.com (the “Site”) or access our services (the “Services”). By using or accessing the Site or Services in any manner, you acknowledge that you have read the practices and policies outlined below, and you understand that we will collect, use and share your information as described in this Privacy Policy.

Your use of our Services are at all times subject to our Terms of Use and/or any separate agreement you’ve entered into with us, as applicable. Any terms used and not otherwise defined herein shall have the meanings ascribed to them in our Terms of Use which can be accessed at face2social.com/termsofuse.

Face2Social may change this Privacy Policy at any time and all changes are effective when posted. The most current version of this policy can be accessed at face2social.com/privacypolicy. By continuing to access or use the Site, you accept any changes or revisions to this Privacy Policy.

IF YOU DO NOT AGREE TO THIS POLICY DO NOT USE THE SITE.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control (such as social media data providers or third-party agencies, organizations or companies).

If you are a resident of the State of California you have certain additional rights which are explained in detail below.

Prohibited Jurisdictions

Face2Social does not offer services to, and expressly prohibits use by, residents of the state of Illinois, the European Union (EU), European Economic Area (EEA), United Kingdom, Canada and Russia. If you are a resident of the EU, EEA, UK, Canada or Russia: DO NOT USE THIS SERVICE. If you have already created an account, you must immediately cease use, unsubscribe, and delete your account.

Face2Social has implemented all technically feasible measures to block data and biometric information that can be reasonably linked with the state of Illinois, EU, EEA, UK, Canada and Russia. We do not knowingly collect, process, or store personal data or biometric information of residents from these jurisdictions. If you believe we have inadvertently collected your personal data and you are a resident of these jurisdictions, please contact us via delete my information form with verification of your residency, and we will promptly delete such data.

Personal Data We Collect About You

This chart details the categories of Personal Data that we may collect and/or may have collected over the past 12 months:

Category of Personal Data Collected	Categories of Third Parties With Whom We Share this Personal Data for a Business Purpose
Contact Data (e.g., name, username, age, U.S. state of residence) Note: we do not share Contact Data provided to Face2Social with third parties for undisclosed purposes outside of providing the Services.	• Service Providers
Account Data (e.g., topical or geographic interests, your use of the Services)	• Service Providers
Log Data (e.g., IP address, data and time of Services usage, device ID, domain server, device type, browser type, operating system statistics, search queries)	• Service Providers
Web Analytics (e.g. referring source through which you access the Services; non-identifiable request IDs, statistics regarding interaction between device/browser and the Services, links to third party applications used through the Services, dashboard interactions, website clicks, new windows opened)	• Service Providers
Publicly-Available Content Provided through the Services, Including Social Media Information Social networks - profile information such as usernames, full names, lists of followers, lists of followings, URL, location, language, tags, profile image, profile banner image, verified status, hashtags; profile content such as description, bio, occupation, preferred channels, page likes, number of followers and followings, post content such as posts/tweets descriptions, images, videos, number of likes, lists of likers, status updates, timestamp, hashtags, language, geotags/geolocation and similar data. Phone Directories - Phone numbers drawn from white pages telephone directories. Email Databases - Email addresses linked to marketing demographic data. Consumer Indexes - Records of consumer profiles detailing age, name, address and other demographic details drawn from marketing databases. Collectively the "Public Information". Please note we do not collect the foregoing Public Information as a result of your use of the Site or Services.	• Service Providers • Users of Services • Resellers of Services • Our Business Partners

This Personal Data is required to provide the Services to you. If you do not provide Personal Data we ask for, it may delay or prevent us from providing the Services to you.

How Your Personal Data is Collected

We may collect Personal Data about you from the following categories of sources:

You
- When you provide such information directly to us.
- When Personal Data about you is automatically collected in connection with use of our Services as referenced below.
  1. Usage Information. We collect information about your use of the Site. This may include the pages you visit, the links you hover over and click or tap on, and the items you purchase. We also collect data about your device such as IP address, mobile phone number, device identifiers, and data about the network, operating system, or software you use to connect to Face2Social’s products and services. We may also utilize third party services to collect usage information.
  2. Information From Cookies. The Site uses cookies, or small text files stored on your computer, to store data about your visits to the Site. Further information about the cookies we use is available at privacy@face2social.com.
  3. Account Information. We collect information that you provide in creating an account at the Site. This may include information such as your name, email address, or phone number and payment data. We also collect passwords and similar security information used for authentication and account access.
  4. Search History. We retain a history of the searches you conduct on our Site.
  5. Submissions, Posts, and Uploads. We collect information from you when you provide, post, or upload it to Face2Social, such as when you fill out a form (e.g., a request to contact you) or respond to a survey.
Third Parties
- Service Providers. We may use analytics service providers to analyze how you interact and engage with the Services, or third parties may help us provide you with customer support. We also receive information about you from some of our service providers who assist us with marketing or promotional services related to how you interact with the Site, applications, Services, advertisements or communications.
- Social networks analyzed through the Services. If you provide your social network account credentials to us or otherwise sign in to the Services through a third-party site or service, some content and/or information in those accounts may be transmitted into your account with us.
Publicly Available Information
- Public Internet Sources. We gather information that individuals or organizations have made publicly available on the internet, including professional websites, news articles, press releases, and public business listings. This may include professional achievements, business associations, and other publicly disclosed details.
- Public Social Media Content. We may collect information that users have chosen to make public on social media platforms, professional networking sites, and other public forums. This includes public profiles, posts, and professional information that users have deliberately made available to the general public. Users who wish to limit our access to their information should review and adjust their privacy settings on these platforms.

How and Why We Use Your Personal Data

Under data protection law, we can only use your Personal Data if we have a proper reason for doing so, e.g.,:

To comply with our legal and regulatory obligations;
For the performance of our contract with you or to take steps at your request before entering into a contract;
For our legitimate interests or those of a third party; or
Where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

Below explains our reasons for using (processing) your Personal Data.

Providing, Customizing and Improving the Services
- Fulfilling the purpose for which you provided the information to us;
- Providing support and assistance for the Services;
- Creating and managing your account or other user profiles;
- Personalizing the Services, the Site content and communications based on your preferences;
- Processing orders or other transactions and handling billing;
- Providing you with the Services or information you request;
- Improving and developing the Services, including testing, research, internal analytics and product development;
- Conducting fraud protection, security and debugging;
- When you join a call with us we may record the call for our training purposes, and
- Carrying out other business purposes stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).
Marketing and Selling the Services
- Showing you advertisements for the Services, including interest-based or online behavioral advertising.
- Sending emails and other communications that display content that we think will interest you.
Corresponding with You
- Responding to correspondence that we receive from you, contacting you when necessary or requested, and sending you information about Face2Social or the Services.
Meeting Legal Requirements and Enforcing Legal Terms
- Fulfilling our legal obligations under applicable law, regulation, court order or other legal process, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities;
- Protecting the rights, property or safety of you, Face2Social or another party;
- Enforcing any agreements with you; and
- Resolving disputes.
System Security and Data Protection
- Implementing measures to prevent unauthorized access to our systems and your data;
- Monitoring and controlling system modifications to maintain security integrity;
- Protecting commercially sensitive information through appropriate security controls.
Record Maintenance
- Updating and enhancing customer records to ensure accuracy and completeness;
- Managing customer information updates for existing services;
- Maintaining historical records as required by law or regulation;
- Verifying and validating the accuracy of customer information; and
- Processing customer requests for record updates or modifications.

We will not collect additional categories of Personal Data or use the Personal Data we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Who We Share Your Personal Data With

We disclose your Personal Data to the categories of service providers and other parties listed in this section.

Service Providers
- These are third parties acting on our behalf that help us provide and market our Services, including ad networks, marketing providers, hosting other technology and communications providers, data storage, analytics providers, and contract personnel.
Users of Services
- We use Public Information we obtain ourselves or from third-party data sources to provide Services to our customers, so we may share your publicly-available social media information with other users of our Services directly or through our resellers or business partners. Social media users who do not want their data processed by Face2Social can make their account or posts private and, to the extent applicable, remove Face2Social and its representatives from their followers.
- We do not verify and cannot guarantee the accuracy of Public Information.
- Personal information, such as information that you provide to Face2Social or information about your use of Face2Social is not part of the Public Information available to other users through Face2Social or through our business partners or resellers.
Legal Obligations
- We may share any Personal Data that we collect with relevant third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “How and Why We Use Your Personal Data” section.
- We may be required, upon receipt of a court order or equivalent, to release the information in civil or criminal litigation, or as otherwise required by law, to disclose information regarding a consumer to law enforcement agencies. If you have any questions regarding our policy, you may contact Face2Social at privacy@face2social.com.
- Carrying out other legal obligations stated when collecting your Personal Data or as otherwise set forth in applicable data privacy laws, such as the California Consumer Privacy Act (the “CCPA”).
Business Transfers
- All Personal Data may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should any of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
- We do not send consumer information outside of the United States for any purpose other than to deliver a report to an end user. Of course, if information is sought from outside of the United States, the information is gathered in that country and then transmitted to us here in the United States where it is treated as any other consumer information.

Where Your Personal Data is Held

Information may be held at our offices and those of our service providers, third parties, representatives and agents as described above (see above: “Who We Share Your Personal Data With”).

How Long Your Personal Data Will Be Kept

We will keep your Personal Data while you have an account with us or we are providing the Services to you. Thereafter, we will keep your Personal Data for as long as is necessary:

To respond to any questions, complaints or claims made by you or on your behalf;
To show that we treated you fairly;
To keep records required by law.

We will not retain your Personal Data for longer than necessary to fulfill the purposes for which it was collected. Different retention periods apply for different types of Personal Data. For Biometric data we will destroy the data within three (3) years of receipt or when the purpose for collection has been satisfied.

Your Rights Under the CCPA

If you are a resident of California, you are entitled to certain rights under the CCPA regarding the collection, use, and storage of personal data.

Right	Description
Disclosure of Personal Information We Collect About You	You have the right to know: The categories of personal information we have collected about you; The categories of sources from which the personal information is collected; Our business or commercial purpose for collecting or selling personal information; The categories of third parties with whom we share personal information, if any; and The specific pieces of personal information we have collected about you. Please note that we are not required to: Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained; Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or Provide the personal information to you more than twice in a 12-month period
Personal Information Sold or Used for a Business Purpose	In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know: The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and The categories of personal information that we disclosed about you for a business purpose. You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale or disclosure of your personal information. If you exercise your right to opt-out of the sale or disclosure of your personal information, we will refrain from selling your personal information, unless you subsequently provide express authorization for the sale of your personal information. To opt-out of the sale or disclosure of your personal information, visit our homepage and click on the Do Not Sell My Personal Information link.
Right to Deletion	Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: Delete your personal information from our records; and Direct any service providers to delete your personal information from their records. Please note that we may not delete your personal information if it is necessary to: Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; Debug to identify and repair errors that impair existing intended functionality; Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; Comply with the California Electronic Communications Privacy Act; Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; Comply with an existing legal obligation; or Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Right to Correction	You have the right to request the correction of inaccurate personal information maintained by us.
Right to Know About Automated Decision-Making	You have the right to know about and opt-out of automated decision-making, including profiling.
Right to Access Information about Automated Decision-Making	You have the right to request information about the logic involved in automated decision-making processes and the potential consequences of those processes.
Expanded Right to Access	You have the right to access personal information collected beyond the previous 12-month period, provided that doing so would not involve a disproportionate effort.
Right to Limit Use of Sensitive Personal Information	You have the right to limit the use and disclosure of sensitive personal information to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer.
Protection Against Discrimination	You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things: Deny goods or services to you; Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; Provide a different level or quality of goods or services to you; or Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services. Please note that we may charge a different price or rate or provide a different level or quality of our Services to you, if that difference is reasonably related to the value provided to our business by your personal information.

Illinois Residents

Face2Social does not offer any services to Illinois residents or for Illinois residents. Face2Social has implemented all possible technical measures to block all data that can be reasonably linked with the state of Illinois. Any data subject to whom the Illinois Biometric Data Privacy Act (“BIPA”) applies must not use this Site.

Use of cookies and similar technologies

Cookies are small text files placed on your computer or other device by websites that you visit. Cookies are widely used in order to make websites and other applications work, or work more efficiently, and help them remember certain information and recognize your internet browser. Cookies may last until you close your browser (“session” cookies) or over repeat visits (“persistent” cookies).

Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), third party web pages accessed via the Services and other technical information. We may also collect information about how your device has interacted with our Site (including the pages accessed and links clicked) or Services (including content accessed). Some of this information may be collected using cookies and similar tracking technology.

We use cookies and similar technologies to:

Assist you in efficiently and safely navigating and experiencing our services;
Enable you to register, login, provide feedback and otherwise interact with our services;
Store and honor your preferences and settings;
Measure and analyze usage and performance data; and
Assist us with promotional and marketing efforts (including interest-based advertising).

If you access any of our services subject to a subscription agreement or other contract between us and your organization, cookies and similar technologies will be used as necessary for the performance of that contract and for our legitimate business operations related to providing the service.

We use the following types of cookies:

Strictly necessary cookies: These cookies are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
Functionality cookies: These cookies enable the Site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Targeting cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising.
Social media cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.
Anonymized analytical cookies: These cookies ensure that anonymous data about your surfing behavior is collected every time you visit the Site. This way we can see how visitors use the Site and improve on that basis. We use anonymized analytical cookies for:
- tracking the number of visitors to our web pages;
- tracking the amount of time each visitor spends on our web pages;
- keeping track of the order in which a visitor visits the different pages of the Site;
- assessing which parts of our site need updating;
- measuring and optimizing the performance of our marketing campaigns;
- redirecting traffic from different channels.

Details about the cookies set by the Site and by third parties, including service providers acting on our behalf, are listed directly on the site or in the cookie control tool made available on the site.

How to manage cookies and interest-based advertising

You can manage the use of certain types of cookies, including targeting cookies used for personalized advertising, also known as interest-based advertising (IBA), by amending your cookies settings in the cookie control tool made available on the site. You also may be able to block or delete cookies by selecting the appropriate settings on your browser privacy preferences menu.

You can also opt out of IBA by turning off targeting cookies used for IBA via the consumer choice tools created under self-regulation programs in many countries, such as the US-based YourAdChoices, the Canada-based AdChoices or the EU-based Your Online Choices. We adhere to the Digital Advertising Alliance Self-Regulatory Principles for Interest-Based Advertising.

Certain content and features in our services depend on cookies to function. For example, authentication cookies are used to identify and recognize registered users and to enable them to gain access to requested content or features. If you choose to block cookies, you cannot sign in or use certain content or features. If you choose to delete cookies, any settings and preferences dependent on those cookies will be lost.

Use of Web Beacons and Other Technologies

Some of the Sites applications and electronic communications contain electronic tags known as web beacons, gifs or pixel tags, unique identifiers and similar technologies that help deliver cookies, measure online activity, provide more relevant advertising, or analyze the effectiveness of our promotional campaigns or other operations.

Keeping Your Personal Information Secure

We seek to protect your Personal Data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of Personal Data and how we are processing that data. We store information in paper-based files or electronic records in secure databases in the U.S. (including trusted third-party storage providers). We take reasonable steps to protect your Personal Data from misuse, interference and loss and from unauthorized access, modification or disclosure. We maintain computer and network security over any electronic data stored; for example, we use firewalls (security measures for the Internet) and other security systems such as user identifiers and passwords to control access to our computer systems. The Services use industry standard Transport Layer Security (TLS) technology to allow for the encryption of Personal Data you provide to us.

You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure.

Face2Social maintains the following security measures among others to protect a consumer’s Personal Data:

Access to confidential consumer information is limited within Face2Social to those who have a need to know the information: obtaining and transmitting information on the consumer or those dealing with a consumer request for information or consumer disputes;
Access to Face2Social’s computer terminals, file cabinets, fax machines, trash bins, desktops, etc. are secure from unauthorized access. Information is stored on third party computers which meet or exceed these standards;
Face2Social maintains a secure network to safeguard consumer information from internal and external threats;
Any backup data is maintained in an encrypted form;
Access by users over the internet requires a confidential user name and alpha/numeric password;
Face2Social maintains records on each request for information and identifies each user who requested information on a consumer;
Employees are prohibited from “browsing” files or databases without a business justification;
Employees are not allowed to order reports on themselves, family, friends or associates without approval of management; and
Destruction of consumer information follows the federal regulatory requirements that the information be unreadable upon disposal.

We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services or to fulfill the purposes outlined in this Privacy Policy. In some instances we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation. We may further retain information in an anonymous or aggregated form where that information could not be used by us or a third party to identify you personally.

Personal Data of Children

Our site is directed to people who are at least 18 years old. Face2Social does not knowingly collect Personal Data from anyone under the age of 18. If you are aware that Face2Social has collected Personal Data from someone under the age of 18, please alert Face2Social at privacy@face2social.com and the information will be removed from Face2Social’s systems as soon as is reasonably possible. This policy regarding collection of data from children exceeds the requirements of the Children’s Online Privacy Protection Act.

Face2Social does not knowingly aggregate or provide Public Information about people under the age of 18. Face2Social’s search may return Public Information about children between the ages of 13 and 18 because this Public Information originates from third-party social networking sites and websites that permit children who are 13 years and older to create public profiles. To remove any Face2Social listing, including a listing that contains information about a person under the age of 18, please use the delete my information tool.

How to Complain

We hope that we can resolve any query or concern you raise about our use of your information.

How to Contact Us

Please contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you - privacy@face2social.com

Do You Need Extra Help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us privacy@face2social.com

Date last updated: January 09, 2026